I was charged $199.99 for a year to keep my computer “working without any problems” and went out the door to dinner. I ended up with second thoughts on such a high price, so I asked to be downgraded to the three month trial of $69.99. Yesterday, I tried to update Flash Player and couldn’t exit out of the command so I went panic mode and figured I’d probably been duped.

I have requested all my money back, did a search finding others (not recently) who did the same thing with the same feelings. I changed my bank account password, found I had a “first user” on Google Chrome which I hadn’t added, changed my administrator password, and probably royally messed up my computer beyond what this guy probably did. Help! I’m worried sick. I have two computer savvy sons and I’m embarrassed to call them!